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Amarajoy

Amarajoy

Specialist
Sep 12, 2024
309
1000000769 1000000769
My search function is not working. I click on it and it doesn't respond. The quick search feature also isn't working. I did submit a support ticket but if anyone can help in the meantime much appreciated.

I've tried logging out and restarting my device.
 
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dragonofenvy

dragonofenvy

Wizard
Oct 8, 2023
674
Did you try the desktop version?
 
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dragonofenvy

dragonofenvy

Wizard
Oct 8, 2023
674
I've always used mobile. I don't have a computer to use.
I see. It might be a mobile-only issue then. Is it possible for you to try on a different browser on mobile and see if it works then?
 
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Amarajoy

Amarajoy

Specialist
Sep 12, 2024
309
I see. It might be a mobile-only issue then. Is it possible for you to try on a different browser on mobile and see if it works then?
Thank you. Tried that also.

I don't know what is going on. Everything was fine then suddenly it wasn't.

So I can't do any research because I can't search the site.
 
dragonofenvy

dragonofenvy

Wizard
Oct 8, 2023
674
Thank you. Tried that also.

I don't know what is going on. Everything was fine then suddenly it wasn't.

So I can't do any research because I can't search the site.
Not sure what else there is to do then other than wait for a response to your support ticket, unfortunately.
 
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Twntysvn

ฅ^•ﻌ•^ฅ
Aug 26, 2021
207
I dont know if this could help, but can you choose different theme/style? I noticed this issue happened in UI.X theme (theme that you currently used).

To choose style, scroll to the very end and click your theme (in your case, UI.X). I use dark (2022), and tried some other themes and had no issue with search function. Hope that help.
 
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Amarajoy

Amarajoy

Specialist
Sep 12, 2024
309
I dont know if this could help, but can you choose different theme/style? I noticed this issue happened in UI.X theme (theme that you currently used).

To choose style, scroll to the very end and click your theme (in your case, UI.X). I use dark (2022), and tried some other themes and had no issue with search function. Hope that help.
Omg you saved the day! I must have changed the theme without even realizing it. I am so, so grateful. Thank you!
 
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